Sales Engineer
As a Sales Engineer, you will gain an in-depth understanding of Silent Eight's product offerings and roadmap while collaborating closely with sales directors to present tailored solutions to clients. Your responsibilities include delivering technical presentations and demonstrations, establishing trusted relationships with clients, and providing ongoing technical support to drive sales efforts. Additionally, you will play a key role in guiding customers through the installation process and ensuring a seamless transition from pre-sales to post-sales activities.
Key Duties:
Work closely with the revenue team to understand customer needs and provide technical expertise during the sales process. Support remote and in-person meetings to discuss business and technical fit with Silent Eight’s solutions.
Build relationships with customers as a trusted technical advisor and subject matter specialist.
Engage with customers to assess their pain points, encourage conversation, understand current workflows, and provide recommendations on leveraging Silent Eights products effectively.
Deliver compelling presentations and demonstrations showcasing product capabilities, use cases, and value propositions. Ability to tell the story of how Silent Eight’s solutions will work for a customer, instilling confidence.
Help create technical proposals, RFP/I responses, and supporting documentation for sales opportunities.
Assist in setting up and running PoVs to validate the effectiveness of the solution for potential clients.
Ensure a smooth handover to implementation teams, providing clear and concise SOW’s and assisting with customer onboarding activities.
Stay updated on market trends, competitors, and emerging technologies to better position solutions.
Educate both internal teams and customers on product features, best practices, and implementation strategies.
Collaborate effectively with product and engineering teams to provide valuable customer feedback and recommendations for new features.
Assist marketing and business development by attending and presenting at events and webinars, promoting Silent Eight’s solutions and thought leadership on social media, and contributing to content creation while reviewing existing materials to ensure relevance and impact.
Qualifications:
At least 5 years of experience as a Pre-Sales Engineer in the AML space or a similar role.
Experience working with AML solutions and familiarity with wider AML use cases.
Experience selling enterprise software, specifically to Tier 1 banks and large-scale financial institutions.
Strong practical understanding of SaaS, on-premise and cloud architectures and how modern software is built, tested and deployed.
The ideal candidate will have familiarity with key methodologies for integrating and deploying mission-critical solutions for customers. This includes expertise in REST API integration, databases, and ETL methodologies. Knowledge of encryption, data storage, high availability (HA) architectures, identity and access management (IAM) tools, as well as knowledge about scripting and automation (CI/CD).
Experience working with AI technologies, including the integration and application of machine learning models, natural language processing (NLP), and data-driven AI solutions.
Problem-Solving Ability, skilled in identifying customer challenges and designing tailored software solutions that meet their unique needs.
Strong communication and interpersonal skills.
Ability to explain technical solutions and concepts to non-technical people.
- Locations
- India
- Remote status
- Fully Remote
Our Culture
You will be co-creating our business solutions
We believe that your feedback allows us to create the best solutions as well as adjusted work culture. You will have a real impact on the growth of the company and the product we develop.
Experienced team
We aren’t your run-of-the-mill tech start-up. At Silent Eight, everyone is a leader in their own field with perspective and experience shared across teams and departments.
Development-centric
Because learning never ends, we empower our employees to invest in themselves. We provide a range of resources such as paid Development Days, in-house training, lunch-and-learns, etc. to make sure our employees are continuing to grow each day.
Team building events
We know that our success is only possible if we work together as a team. We are a group of passionate individuals united by a common mission. Therefore we like to meet together regularly to connect not just as coworkers, but as human beings, whether it’s at an offsite in Dubai or a weekly “Tea Time” to catch up.
100% remote work forever
We are not new to working remotely. In fact, we’ve been doing it since 2013 and we know how to make you feel supported, connected, and included. We believe that the freedom to choose where you work from is important to finding the journey that is right for you.
Don’t wait! Join our team today!
Silent Eight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.
Statement on Unsolicited Outreach by Recruitment Agencies
Silent Eight Pte. Ltd. and its affiliates and subsidiaries (“Silent Eight”) have an internal recruiting team. Silent Eight may occasionally supplement our recruitment efforts with the assistance of staffing agencies, placement services, and professional recruiters (“Agency”).
To protect the interests of all parties, Silent Eight will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Silent Eight, including unsolicited resumes sent to any of Silent Eight mailing addresses, email addresses, directly to Silent Eight coworkers, or to Silent Eight’s database will be considered Silent Eight property. Silent Eight will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Silent Eight will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
Agency must obtain advance written approval from Silent Eight to submit resumes, and then only in conjunction with a valid fully executed placement agreement and assignment letter. Silent Eight will not pay a fee to any Agency that does not have such written agreement in place.
If you are an Agency wishing to work with Silent Eight, please use the contact form posted on our website (https://silenteight.com/get-in-touch).
Sales Engineer
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